FREIGHT ALLOWED ORDERS
On a $3000 distributor net order, freight will be allowed to destination (within the Continental U.S.) provided the invoice is paid in full by the due date. All sales are FOB factory, except as noted. Freight is billed on the invoice, and will be credited if payment is received within terms.
NON-FREIGHT ALLOWED ORDERS
Orders totalling less than $3000 distributor net will be shipped prepaid and billed on the invoice.
FREIGHT DAMAGES / SHORTAGES
Shipment must be inspected upon receipt and exceptions noted on the freight line bill of lading before any freight damage or shortages will be honored. We will not be responsible for concealed damage that is found after the period allowed by the freight company.
Returns will not be accepted without prior written authorization from the factory. Returns are subject to a restocking charge. Return freight must be paid by the customer unless pre-authorized by the factory.
A request for cancellation of an order must be in writing. Special or custom orders may not be cancelled after materials have been ordered, which is typically a three day period from the time of order. A cancellation charge, to cover all of the incurred costs up to the price of the product, will be made on any special or custom orders cancelled after material acquisition has begun.